One of the largest NBFCs in India

The company creates Security Deposits based on individual loan conditions, using a shared system that integrates with accounting and taxation. As the customer base grows, the platform struggles to scale, hindering essential feature additions for service and compliance. This fragmentation complicates workflows and slows market response. The client requires a scalable solution that allows for easy feature integration and to enhance operational efficiency.

The bank is leveraging Kaara's solution to manage the complete lifecycle of security deposits, including creation, approval, maintenance, and liquidation. The platform features single sign-on, robust reporting, microservices, and integration with legacy systems. Built on Azure, .NET, and React JS, the solution has seen continuous feature enhancements over the past year following the deployment of its initial version.

The company was able to increase its operational efficiency and eliminate any unexpected errors. It now addresses customer needs faster, boosting satisfaction. The system is increasing the company's competitiveness in a challenging market, keeping costs down and helping the business respond more quickly to new opportunities.