Ai And Automation
HCM SaaS Company
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The company needed a Gen AI based solution to let employees of its customers query HR policies.
Industry
Hospitality
Location
USA
Business Challenge
The company needed to roll out a new feature set for its customers to enable their employees get real time answers based on the HR policies of each individual customer. They needed an interactive real time communication system to reduce wait times for customer employees and improve operational efficiencies for their customers.
Solution
Kaara, is using AI / ML models to build a bot and use foundational models to interact with the employees. This solution was designed using cloud native services from Azure including Microsoft Azure OpenAI, Azure Cognitive Search, Microsoft Power Virtual Agents, Azure BOT Service, Azure OpenAI -GPT 3.5 with 4k context
Benefits
The customers will utilize this solution to boost customer satisfaction, improve HR productivity and retention and better address compliance needs. The Company will benefit by increased revenues.